Strict Hygiene Standards
Due to the intimate nature of our products and strict health and hygiene regulations, we cannot accept returns or exchanges on any opened or used items.
- Defective Items: If you receive a defective or damaged product, please contact our Intimacy Experts within 48 hours of delivery for a free replacement.
- Unopened Items: Unopened items in their original, sealed packaging may be returned within 7 days of delivery subject to a restocking fee.
This policy guarantees that every item you purchase from FeelTheWellness is 100% brand new and hygienically safe.